Experience in practice · Lead follow-up

Website enquiries followed up for Olympus Schoonmaak.

The enquiries came through the client’s own website. Interimworkz took on contact, meetings and commercial follow-up on behalf of the business.

The challenge

Enquiries were coming in. Time to follow up was limited.

Olympus Schoonmaak received enquiries through its website. The owner needed time for day-to-day operations and wanted interested prospects called and guided to a next step.

Interimworkz called leads, arranged meetings, prepared proposals and maintained multiple follow-up contacts. The client remained the owner of the business and customer relationship; Interimworkz represented the client and kept communication direct about progress and decisions.

What happened

A practical follow-up process.

From the first enquiry through to the proposal and follow-up, each step received the attention it needed.

01

Website enquiry

The prospect found Olympus Schoonmaak through the website.

02

Call and understand

Interimworkz made contact and gathered the information needed.

03

Meeting and proposal

A conversation was arranged and a suitable proposal prepared.

04

Follow up to a decision

Multiple contact points helped progress conversations and close deals.

What this case shows

A lead is the start of a process.

An enquiry becomes a commercial opportunity when someone makes contact, understands the need, agrees on a next step and follows up open questions. Interimworkz can support that process on a project basis, on behalf of your business.

Practical case: Olympus Schoonmaak shows how personal follow-up of website enquiries can move commercial opportunities forward.
Read about lead follow-up
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